Young people's perceptions and usage of Wikipedia

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Young people's perceptions and usage of Wikipedia
Authors: Brendan Luyt, Chia Zuhaila Bte Chia Zainal, Olivia Victoria Petines Mayo, Tan Siow Yun [edit item]
Citation: Information Research 13 (4): . 2008 December.
Publication type: Journal article
Peer-reviewed: Yes
Database(s):
DOI: Define doi.
Google Scholar cites: Citations
Link(s): Paper link
Added by Wikilit team: Added on initial load
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Young people's perceptions and usage of Wikipedia is a publication by Brendan Luyt, Chia Zuhaila Bte Chia Zainal, Olivia Victoria Petines Mayo, Tan Siow Yun.


[edit] Abstract

Introduction. This exploratory study investigated the perception and usage of Wikipedia among young people. Method. Fifteen respondents aged thirteen to twenty-four were selected for the study. The respondents were composed of secondary and tertiary students, and recent tertiary level graduates. An interview schedule was designed to explore user experiences at three levels: the initial encounter with Wikipedia, the time when the user felt comfortable with Wikipedia, and the user's current state. Questions were open-ended and semi-structured to allow for probing. Interviews were conducted over a span of two weeks with each interview lasting 30-45 minutes. Follow-up questions were asked of some of the respondents for clarification purposes. Analysis. Interview data was used to test Wikipedia, viewed as a technology, against the model of technological appropriation developed by Carroll et al. for their own study of mobile phone use among young people. Results. We found that although Wikipedia is initially attractive for young people, it generally fails to become deeply integrated (appropriated) into the everyday lives of users, instead remaining an instrumental tool for the fulfilment of a narrow range of tasks. We also found that over time respondents do become aware of the problems of accuracy that Wikipedia poses. Conclusions. Given that Wikipedia has not assumed the role of a key technology in the lives of the young people studied here, concern over its use by educators may be overstated. Also, the fact that the respondents were aware of the drawbacks to its use should make the message of the need for checking alternative sources an easier one to impart to students. The key conclusion, however, is the need for those wishing to design more popular information systems to take into account the deeper needs of users to experiment with technology in order to make it fit their lives rather than the other way round. This is something that even Wikipedia, it seems, has been unable to achieve.

[edit] Research questions

"This exploratory study investigated the perception and usage of Wikipedia among young people. Method. Fifteen respondents aged thirteen to twenty-four were selected for the study. The respondents were composed of secondary and tertiary students, and recent tertiary level graduates. An interview schedule was designed to explore user experiences at three levels: the initial encounter with Wikipedia, the time when the user felt comfortable with Wikipedia, and the user's current state. Questions were open-ended and semi-structured to allow for probing. Interviews were conducted over a span of two weeks with each interview lasting 30-45 minutes. Follow-up questions were asked of some of the respondents for clarification purposes. Analysis. Interview data was used to test Wikipedia, viewed as a technology, against the model of technological appropriation developed by Carroll et al. for their own study of mobile phone use among young people."

Research details

Topics: Reader perceptions of credibility, Cross-domain student readership [edit item]
Domains: Information systems [edit item]
Theory type: Analysis [edit item]
Wikipedia coverage: Main topic [edit item]
Theories: "Undetermined" [edit item]
Research design: Case study [edit item]
Data source: Interview responses [edit item]
Collected data time dimension: Longitudinal [edit item]
Unit of analysis: User [edit item]
Wikipedia data extraction: N/A [edit item]
Wikipedia page type: N/A [edit item]
Wikipedia language: Not specified [edit item]

[edit] Conclusion

"Given that Wikipedia has not assumed the role of a key technology in the lives of the young people studied here, concern over its use by educators may be overstated. Also, the fact that the respondents were aware of the drawbacks to its use should make the message of the need for checking alternative sources an easier one to impart to students. The key conclusion, however, is the need for those wishing to design more popular information systems to take into account the deeper needs of users to experiment with technology in order to make it fit their lives rather than the other way round. This is something that even Wikipedia, it seems, has been unable to achieve."

[edit] Comments

"Since young people are aware of the drawbacks of using Wikipedia, asking them to check alternative sources becomes an easy task."


Further notes[edit]

Facts about "Young people's perceptions and usage of Wikipedia"RDF feed
AbstractIntroduction. This exploratory study invesIntroduction. This exploratory study investigated the perception and usage of Wikipedia among young people. Method. Fifteen respondents aged thirteen to twenty-four were selected for the study. The respondents were composed of secondary and tertiary students, and recent tertiary level graduates. An interview schedule was designed to explore user experiences at three levels: the initial encounter with Wikipedia, the time when the user felt comfortable with Wikipedia, and the user's current state. Questions were open-ended and semi-structured to allow for probing. Interviews were conducted over a span of two weeks with each interview lasting 30-45 minutes. Follow-up questions were asked of some of the respondents for clarification purposes. Analysis. Interview data was used to test Wikipedia, viewed as a technology, against the model of technological appropriation developed by Carroll et al. for their own study of mobile phone use among young people. Results. We found that although Wikipedia is initially attractive for young people, it generally fails to become deeply integrated (appropriated) into the everyday lives of users, instead remaining an instrumental tool for the fulfilment of a narrow range of tasks. We also found that over time respondents do become aware of the problems of accuracy that Wikipedia poses. Conclusions. Given that Wikipedia has not assumed the role of a key technology in the lives of the young people studied here, concern over its use by educators may be overstated. Also, the fact that the respondents were aware of the drawbacks to its use should make the message of the need for checking alternative sources an easier one to impart to students. The key conclusion, however, is the need for those wishing to design more popular information systems to take into account the deeper needs of users to experiment with technology in order to make it fit their lives rather than the other way round. This is something that even Wikipedia, it seems, has been unable to achieve.dia, it seems, has been unable to achieve.
Added by wikilit teamAdded on initial load +
Collected data time dimensionLongitudinal +
CommentsSince young people are aware of the drawbacks of using Wikipedia, asking them to check alternative sources becomes an easy task.
ConclusionGiven that Wikipedia has not assumed the rGiven that Wikipedia has not assumed the role of a key technology in the lives of the young people studied here, concern over its use by educators may be overstated. Also, the fact that the respondents were aware of the drawbacks to its use should make the message of the need for checking alternative sources an easier one to impart to students. The key conclusion, however, is the need for those wishing to design more popular information systems to take into account the deeper needs of users to experiment with technology in order to make it fit their lives rather than the other way round. This is something that even Wikipedia, it seems, has been unable to achieve.dia, it seems, has been unable to achieve.
Data sourceInterview responses +
Google scholar urlhttp://scholar.google.com/scholar?ie=UTF-8&q=%22Young%2Bpeople%27s%2Bperceptions%2Band%2Busage%2Bof%2BWikipedia%22 +
Has authorBrendan Luyt +, Chia Zuhaila Bte Chia Zainal +, Olivia Victoria Petines Mayo + and Tan Siow Yun +
Has domainInformation systems +
Has topicReader perceptions of credibility + and Cross-domain student readership +
Issue4 +
MonthDecember +
Peer reviewedYes +
Publication typeJournal article +
Published inInformation Research +
Research designCase study +
Research questionsThis exploratory study investigated the peThis exploratory study investigated the perception and usage of Wikipedia among young people.

Method. Fifteen respondents aged thirteen to twenty-four were selected for the study. The respondents were composed of secondary and tertiary students, and recent tertiary level graduates. An interview schedule was designed to explore user experiences at three levels: the initial encounter with Wikipedia, the time when the user felt comfortable with Wikipedia, and the user's current state. Questions were open-ended and semi-structured to allow for probing. Interviews were conducted over a span of two weeks with each interview lasting 30-45 minutes. Follow-up questions were asked of some of the respondents for clarification purposes.

Analysis. Interview data was used to test Wikipedia, viewed as a technology, against the model of technological appropriation developed by Carroll et al. for their own study of mobile phone use among young people.
dy of mobile phone use among young people.
Revid11,116 +
TheoriesUndetermined
Theory typeAnalysis +
TitleYoung people's perceptions and usage of Wikipedia
Unit of analysisUser +
Urlhttp://informationr.net/ir/13-4/paper377.html +
Volume13 +
Wikipedia coverageMain topic +
Wikipedia data extractionN/A +
Wikipedia languageNot specified +
Wikipedia page typeN/A +
Year2008 +