Volunteers in Wikipedia: why the community matters

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Volunteers in Wikipedia: why the community matters
Authors: Hoda Baytiyeh, Jay Pfaffman [edit item]
Citation: Educational Technology & Society 13 (2): 128-40. 2010.
Publication type: Journal article
Peer-reviewed: Yes
Database(s):
DOI: Define doi.
Google Scholar cites: Citations
Link(s): Paper link
Added by Wikilit team: Added on initial load
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Volunteers in Wikipedia: why the community matters is a publication by Hoda Baytiyeh, Jay Pfaffman.


[edit] Abstract

Wikipedia is a reliable encyclopedia with over seven million articles in several languages all contributed and maintained by volunteers. To learn more about what drives people to devote their time and expertise to building and maintaining this remarkable resource, surveys with Likert-scaled items measuring different types of motivations were completed by 115 Wikipedia administrators. The survey also included comments and openended questions that were used to check the validity of the Likert-scaled items and allow participants to express their reasons for being a Wikipedian. The Likert-scaled items showed that Wikipedia administrators are largely driven by motivations to learn and create. The comments and open-ended questions indicated that altruism — the desire to create a public repository for all knowledge — is one of the most important factors.

[edit] Research questions

"To learn more about what drives people to devote their time and expertise to building and maintaining this remarkable resource, surveys with Likert-scaled items measuring different types of motivations were completed by 115 Wikipedia administrators."

Research details

Topics: Contributor motivation, Community building [edit item]
Domains: Information systems, Psychology, Sociology [edit item]
Theory type: Explanation [edit item]
Wikipedia coverage: Main topic [edit item]
Theories: "Theories of Motivation: Social researchers have explored theories of motivations and distinguished between the intrinsic and extrinsic

motivation. In Self-Determination Theory individuals’ competence and self-determination are strongly connected to emotions and enjoyment (Ryan & Deci, 2000). Dewey (1915) argued that humans possess an innate desire to learn. Csikszentmihalyi (1975) who was one of the first psychologists to study the enjoyment-based motivation suggested a state of “flow” where enjoyment is maximized. Another aspect of motivation is the sense of creativity in task achievement (Amabile, 1996). The third level Maslow’s (1987) hierarchy of needs is belongingness or love, typically provided by colleagues , family, or friends. Wikipedia community may provide its members with some of these needs for feeling connected." [edit item]

Research design: Statistical analysis [edit item]
Data source: Survey responses [edit item]
Collected data time dimension: Cross-sectional [edit item]
Unit of analysis: User [edit item]
Wikipedia data extraction: N/A [edit item]
Wikipedia page type: N/A [edit item]
Wikipedia language: English [edit item]

[edit] Conclusion

"The Likert-scaled items showed that Wikipedia administrators are largely driven by motivations to learn and create. The comments and open-ended questions indicated that altruism — the desire to create a public repository for all knowledge — is one of the most important factors."

[edit] Comments


Further notes[edit]

Facts about "Volunteers in Wikipedia: why the community matters"RDF feed
AbstractWikipedia is a reliable encyclopedia with Wikipedia is a reliable encyclopedia with over seven million articles in several languages all contributed and

maintained by volunteers. To learn more about what drives people to devote their time and expertise to building and maintaining this remarkable resource, surveys with Likert-scaled items measuring different types of motivations were completed by 115 Wikipedia administrators. The survey also included comments and openended questions that were used to check the validity of the Likert-scaled items and allow participants to express their reasons for being a Wikipedian. The Likert-scaled items showed that Wikipedia administrators are largely driven by motivations to learn and create. The comments and open-ended questions indicated that altruism —

the desire to create a public repository for all knowledge — is one of the most important factors.
ge — is one of the most important factors.
Added by wikilit teamAdded on initial load +
Collected data time dimensionCross-sectional +
ConclusionThe Likert-scaled items showed that WikipeThe Likert-scaled items showed that Wikipedia administrators are largely driven by motivations to learn and create. The comments and open-ended questions indicated that altruism — the desire to create a public repository for all knowledge — is one of the most important factors.ge — is one of the most important factors.
Data sourceSurvey responses +
Google scholar urlhttp://scholar.google.com/scholar?ie=UTF-8&q=%22Volunteers%2Bin%2BWikipedia%3A%2Bwhy%2Bthe%2Bcommunity%2Bmatters%22 +
Has authorHoda Baytiyeh + and Jay Pfaffman +
Has domainInformation systems +, Psychology + and Sociology +
Has topicContributor motivation + and Community building +
Issue2 +
Pages128-40 +
Peer reviewedYes +
Publication typeJournal article +
Published inEducational Technology & Society +
Research designStatistical analysis +
Research questionsTo learn more about what drives people to devote their time and expertise to building and maintaining this remarkable resource, surveys with Likert-scaled items measuring different types of motivations were completed by 115 Wikipedia administrators.
Revid11,036 +
TheoriesTheories of Motivation: Social researchersTheories of Motivation: Social researchers have explored theories of motivations and distinguished between the intrinsic and extrinsic

motivation. In Self-Determination Theory individuals’ competence and self-determination are strongly connected to emotions and enjoyment (Ryan & Deci, 2000). Dewey (1915) argued that humans possess an innate desire to learn. Csikszentmihalyi (1975) who was one of the first psychologists to study the enjoyment-based motivation suggested a state of “flow” where enjoyment is maximized. Another aspect of motivation is the sense of creativity in task achievement (Amabile, 1996). The third level Maslow’s (1987) hierarchy of needs is belongingness or love, typically provided by colleagues ,

family, or friends. Wikipedia community may provide its members with some of these needs for feeling connected.
some of these needs for feeling connected.
Theory typeExplanation +
TitleVolunteers in Wikipedia: why the community matters
Unit of analysisUser +
Urlhttp://vnweb.hwwilsonweb.com/hww/results/getResults.jhtml%20%20%28that%20URL%20didn%27t%20work%20for%20me%20but%20here%20is%20a%20working%20link:%20http://www.ifets.info/journals/13_2/ets_13_2.pdf#page=133%20---%20Arto%29 +
Volume13 +
Wikipedia coverageMain topic +
Wikipedia data extractionN/A +
Wikipedia languageEnglish +
Wikipedia page typeN/A +
Year2010 +