Studying cooperation and conflict between authors with history flow visualizations

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Studying cooperation and conflict between authors with history flow visualizations
Authors: Fernanda B. Viégas, Martin Wattenberg, Kushal Dave [edit item]
Citation: CHI '04 Proceedings of the SIGCHI conference on Human factors in computing systems  : 575-582. 2004.
Publication type: Conference paper
Peer-reviewed: Yes
Database(s):
DOI: 10.1145/985692.985765.
Google Scholar cites: Citations
Link(s): Paper link
Added by Wikilit team: Added on initial load
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Studying cooperation and conflict between authors with history flow visualizations is a publication by Fernanda B. Viégas, Martin Wattenberg, Kushal Dave.


[edit] Abstract

The Internet has fostered an unconventional and powerful style of collaboration: "wiki" web sites, where every visitor has the power to become an editor. In this paper we investigate the dynamics of Wikipedia, a prominent, thriving wiki. We make three contributions. First, we introduce a new exploratory data analysis tool, the history flow visualization, which is effective in revealing patterns within the wiki context and which we believe will be useful in other collaborative situations as well. Second, we discuss several collaboration patterns highlighted by this visualization tool and corroborate them with statistical analysis. Third, we discuss the implications of these patterns for the design and governance of online collaborative social spaces. We focus on the relevance of authorship, the value of community surveillance in ameliorating antisocial behavior, and how authors with competing perspectives negotiate their differences.

[edit] Research questions

"In this paper we investigate the dynamics of Wikipedia, a prominent, thriving wiki. We make three contributions. First, we introduce a new exploratory data analysis tool, the history flow visualization, which is effective in revealing patterns within the wiki context and which we believe will be useful in other collaborative situations as well. Second, we discuss several collaboration patterns highlighted by this visualization tool and corroborate them with statistical analysis. Third, we discuss the implications of these patterns for the design and governance of online collaborative social spaces. We focus on the relevance of authorship, the value of community surveillance in ameliorating antisocial behavior, and how authors with competing perspectives negotiate their differences."

Research details

Topics: Deliberative collaboration, Participation trends, Collaboration software [edit item]
Domains: Computer science [edit item]
Theory type: Analysis, Design and action [edit item]
Wikipedia coverage: Main topic [edit item]
Theories: "Undetermined" [edit item]
Research design: Statistical analysis [edit item]
Data source: Wikipedia pages [edit item]
Collected data time dimension: Longitudinal [edit item]
Unit of analysis: User [edit item]
Wikipedia data extraction: Dump [edit item]
Wikipedia page type: Article, History, Discussion and Q&A [edit item]
Wikipedia language: Not specified [edit item]

[edit] Conclusion

"what design decisions allow Wikipedia to create the social structures that make it a successful system? A full answer to this question is beyond the scope of this paper but is an important line of investigation. Here we propose three hypotheses that may explain Wikipedia’s success, and that may be useful as a starting point for future research. The common thread in these hypotheses is that Wikipedia encourages community introspection: that is, it is strongly designed so that members watch each other, talk about each other’s contributions, and directly address the fact that they must reach consensus. First, the watchlists provide a mechanism for community surveillance, and may be responsible for the extremely rapid response to vandalism noted above. Second, the talk pages and other non-content spaces help in removing “meta-level” discussions from the main encyclopedia. Indeed, the May 2003 database snapshot contains more than 11,000 talk pages, a large amount of discussion. Yet it is extremely rare to find discussion about an article embedded in the article itself. Finally, the group consensus that a “neutral point of view” is to be desired provides both common ground and rough guidelines for resolving disputes"

[edit] Comments

"Three types of collaboration is verified including vandalism and repair, negotiation, and authorship."


Further notes[edit]

Facts about "Studying cooperation and conflict between authors with history flow visualizations"RDF feed
AbstractThe Internet has fostered an unconventionaThe Internet has fostered an unconventional and powerful style of collaboration: "wiki" web sites, where every visitor has the power to become an editor. In this paper we investigate the dynamics of Wikipedia, a prominent, thriving wiki. We make three contributions. First, we introduce a new exploratory data analysis tool, the history flow visualization, which is effective in revealing patterns within the wiki context and which we believe will be useful in other collaborative situations as well. Second, we discuss several collaboration patterns highlighted by this visualization tool and corroborate them with statistical analysis. Third, we discuss the implications of these patterns for the design and governance of online collaborative social spaces. We focus on the relevance of authorship, the value of community surveillance in ameliorating antisocial behavior, and how authors with competing perspectives negotiate their differences. perspectives negotiate their differences.
Added by wikilit teamAdded on initial load +
Collected data time dimensionLongitudinal +
CommentsThree types of collaboration is verified including vandalism and repair, negotiation, and authorship.
Conclusionwhat

design decisions allow Wikipedia to what design decisions allow Wikipedia to create the social structures that make it a successful system? A full answer to this question is beyond the scope of this paper but is an important line of investigation. Here we propose three hypotheses that may explain Wikipedia’s success, and that may be useful as a starting point for future research. The common thread in these hypotheses is that Wikipedia encourages community introspection: that is, it is strongly designed so that members watch each other, talk about each other’s contributions, and directly address the fact that they must reach consensus. First, the watchlists provide a mechanism for community surveillance, and may be responsible for the extremely rapid response to vandalism noted above. Second, the talk pages and other non-content spaces help in removing “meta-level” discussions from the main encyclopedia. Indeed, the May 2003 database snapshot contains more than 11,000 talk pages, a large amount of discussion. Yet it is extremely rare to find discussion about an article embedded in the article itself. Finally, the group consensus that a “neutral point of view” is to be desired provides both common ground

and rough guidelines for resolving disputesnd rough guidelines for resolving disputes
Data sourceWikipedia pages +
Doi10.1145/985692.985765 +
Google scholar urlhttp://scholar.google.com/scholar?ie=UTF-8&q=%22Studying%2Bcooperation%2Band%2Bconflict%2Bbetween%2Bauthors%2Bwith%2Bhistory%2Bflow%2Bvisualizations%22 +
Has authorFernanda B. Viégas +, Martin Wattenberg + and Kushal Dave +
Has domainComputer science +
Has topicDeliberative collaboration +, Participation trends + and Collaboration software +
Pages575-582 +
Peer reviewedYes +
Publication typeConference paper +
Published inCHI '04 Proceedings of the SIGCHI conference on Human factors in computing systems +
Research designStatistical analysis +
Research questionsIn this paper we investigate the dynamics In this paper we investigate the dynamics of Wikipedia, a prominent, thriving wiki. We make three contributions. First, we introduce a new exploratory data analysis tool, the history flow visualization, which is effective in revealing patterns within the wiki context and which we believe will be useful in other collaborative situations as well. Second, we discuss several collaboration patterns highlighted by this visualization tool and corroborate them with statistical analysis. Third, we discuss the implications of these patterns for the design and governance of online collaborative social spaces. We focus on the relevance of authorship, the value of community surveillance in ameliorating antisocial behavior, and how authors with competing perspectives negotiate their differences. perspectives negotiate their differences.
Revid10,952 +
TheoriesUndetermined
Theory typeAnalysis + and Design and action +
TitleStudying cooperation and conflict between authors with history flow visualizations
Unit of analysisUser +
Urlhttp://dl.acm.org/citation.cfm?id=985765 +
Wikipedia coverageMain topic +
Wikipedia data extractionDump +
Wikipedia languageNot specified +
Wikipedia page typeArticle +, History + and Discussion and Q&A +
Year2004 +