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Wikipedia founder Jimmy Wales on making the most of company wikis
Abstract Wikis harness the wisdom of crowds, servinWikis harness the wisdom of crowds, serving as virtual commons where participants can wrestle over ideas and information until something approaching consensus—or the truth—emerges. The online encyclopedia Wikipedia is certainly the best known wiki, but it is hardly alone. Thousands of organizations, from Microsoft to the FBI, use wikis to aggregate the knowledge of their far-flung employees, creating a place for them to electronically converge and collaborate on everything from planning meetings and documenting best practices to brainstorming about new products and processes. Wikipedia’s founder, Jimmy Wales, discusses what makes wikis work and how companies should—and shouldn’t—use them.w companies should—and shouldn’t—use them.
Added by wikilit team Added on initial load  +
Collected data time dimension N/A  +
Comments Unit of analysis: Website, organization Research design: Interview
Conclusion If employees are indicating that wikis areIf employees are indicating that wikis are useful, that’s an opportunity for management to embrace their use and provide support. If you have a hierarchical culture, that can limit the effectiveness of wikis. Your managerial climate may need to change in order for your organization to take full advantage of the technology. If everyone’s afraid to modify a page on a wiki that was written or edited by senior management, what’s the point? Corporate wikis work best when management encourages everyone in the company to put forward ideas in good faith.ompany to put forward ideas in good faith.
Data source N/A  +
Google scholar url http://scholar.google.com/scholar?ie=UTF-8&q=%22Wikipedia%2Bfounder%2BJimmy%2BWales%2Bon%2Bmaking%2Bthe%2Bmost%2Bof%2Bcompany%2Bwikis%22  +
Has author Gardiner Morse +
Has domain Business +
Has topic Miscellaneous topics +
Issue 4  +
Month April  +
Peer reviewed Yes  +
Publication type Journal article  +
Published in Harvard Business Review +
Research design Other  +
Research questions what makes wikis work and how companies should—and shouldn’t—use them.
Revid 11,097  +
Theories Undetermined
Theory type Explanation  + , Prediction  +
Title Wikipedia founder Jimmy Wales on making the most of company wikis
Unit of analysis Website  +
Url http://hbr.org/2008/04/wikipedia-founder-jimmy-wales-on-making-the-most-of-company-wikis/ar/1  +
Volume 86  +
Wikipedia coverage Sample data  +
Wikipedia data extraction N/A  +
Wikipedia language Not specified  +
Wikipedia page type N/A  +
Year 2008  +
Creation dateThis property is a special property in this wiki. 13 March 2012 12:20:12  +
Categories Miscellaneous topics  + , Business  + , Publications  +
Modification dateThis property is a special property in this wiki. 30 January 2014 20:33:02  +
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