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The work of sustaining order in Wikipedia: the banning of a vandal
Abstract In this paper, we examine the social rolesIn this paper, we examine the social roles of software tools in the English-language Wikipedia, specifically focusing on autonomous editing programs and assisted editing tools. This qualitative research builds on recent research in which we quantitatively demonstrate the growing prevalence of such software in recent years. Using trace ethnography, we show how these often-unofficial technologies have fundamentally transformed the nature of editing and administration in Wikipedia. Specifically, we analyze "vandal fighting" as an epistemic process of distributed cognition highlighting the role of non-human actors in enabling a decentralized activity of collective intelligence. In all this case shows that software programs are used for more than enforcing policies and standards. These tools enable coordinated yet decentralized action independent of the specific norms currently in force. of the specific norms currently in force.
Added by wikilit team Yes  +
Collected data time dimension Cross-sectional  +
Comments "this case shows that software programs are used for more than enforcing policies and standards. These tools enable coordinated yet decentralized action, independent of the specific norms currently in force." (p. 117)
Conclusion this case shows that software programs are used for more than enforcing policies and standards. These tools enable coordinated yet decentralized action, independent of the specific norms currently in force.
Data source Archival records  + , Computer usage logs  +
Doi 10.1145/1718918.1718941 +
Google scholar url http://scholar.google.com/scholar?ie=UTF-8&q=%22The%2Bwork%2Bof%2Bsustaining%2Border%2Bin%2BWikipedia%3A%2Bthe%2Bbanning%2Bof%2Ba%2Bvandal%22  +
Has author R. Stuart Geiger + , David Ribes +
Has domain Information systems +
Has topic Epistemology + , Policies and governance + , Quality improvement processes + , Social order + , Vandalism + , Collaboration software +
Pages 117-126  +
Peer reviewed Yes  +
Publication type Conference paper  +
Published in CSCW '10 Proceedings of the 2010 ACM conference on Computer supported cooperative work +
Research design Ethnography  + , Statistical analysis  +
Research questions In this paper, we examine the social rolesIn this paper, we examine the social roles of software tools in the English-language Wikipedia, specifically focusing on autonomous editing programs and assisted editing tools. This qualitative research builds on recent research in which we quantitatively demonstrate the growing prevalence of such software in recent years. Using trace ethnography, we show how these often-unofficial technologies have fundamentally transformed the nature of editing and administration in Wikipedia. Specifically, we analyze "vandal fighting" as an epistemic process of distributed cognition, highlighting the role of non-human actors in enabling a decentralized activity of collective intelligence.lized activity of collective intelligence.
Revid 11,000  +
Theories Theorizing Vandal Fighting as Distributed Theorizing Vandal Fighting as Distributed Cognition In Cognition in the Wild [13], informed by ethnographic research on board a U.S. Navy ship, Ed Hutchins tells of the astounding amount of informational and cognitive work must be performed in order to keep the ship on course at any given time. In order to cope with these demands, information gathering and processing is distributed to crew members, who regularly collect data, analyze it, and pass the results to others. Hutchins‟ research directly opposes that of cognitive scientists and others who believe that cognition occurs solely in the heads of individuals. Instead, much cognitive work is distributed, and “because the cognitive activity is distributed across a social network, many of these internal processes and internal communications are directly observable” (128). A first glance at something like a Navy ship (or Wikipedia) may give the illusion of natural regularity, but Hutchins repeatedly emphasizes the sociality of such cognitive systems.s the sociality of such cognitive systems.
Theory type Analysis  + , Explanation  +
Title The work of sustaining order in Wikipedia: the banning of a vandal
Unit of analysis User  +
Url http://dl.acm.org/citation.cfm?id=1718941  +
Wikipedia coverage Main topic  +
Wikipedia data extraction Live Wikipedia  +
Wikipedia language N/A  +
Wikipedia page type N/A  +
Year 2010  +
Creation dateThis property is a special property in this wiki. 15 March 2012 20:31:46  +
Categories Epistemology  + , Policies and governance  + , Quality improvement processes  + , Social order  + , Vandalism  + , Collaboration software  + , Information systems  + , Publications  +
Modification dateThis property is a special property in this wiki. 30 January 2014 20:31:59  +
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