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Reputation and reliability in collective goods: the case of the online encyclopedia Wikipedia
Abstract An important organizational innovation enaAn important organizational innovation enabled by the revolution in information technologies is 'open source' production which converts private commodities into essentially public goods. Similar to other public goods, incentives for reputation and group identity appear to motivate contributions to open source projects, overcoming the social dilemma inherent in producing such goods. In this paper we examine how contributor motivations affect the type of contributions made to the open source online encyclopedia Wikipedia. As expected, we find that registered participants, motivated by reputation and commitment to the Wikipedia community, make many contributions with high reliability. Surprisingly, however, we find the highest reliability from the vast numbers of anonymous 'Good Samaritans' who contribute only once. Our findings of high reliability in the contributions of both Good Samaritans and committed 'zealots' suggest that open source production succeeds by altering the scope of production such that a critical mass of contributors can participate.ical mass of contributors can participate.
Added by wikilit team Yes  +
Collected data time dimension Longitudinal  +
Conclusion As expected, we find that registered partiAs expected, we find that registered participants, motivated by reputation and commitment to the Wikipedia community, make many contributions with high reliability. Surprisingly, however, we find the highest reliability from the vast numbers of anonymous ‘Good Samaritans’ who contribute only once. Our findings of high reliability in the contributions of both Good Samaritans and committed ‘zealots’ suggest that open source production succeeds by altering the scope of production such that a critical mass of contributors can participate.ical mass of contributors can participate.
Data source Wikipedia pages  +
Doi 10.1177/1043463109336804 +
Google scholar url http://scholar.google.com/scholar?ie=UTF-8&q=%22Reputation%2Band%2Breliability%2Bin%2Bcollective%2Bgoods%3A%2Bthe%2Bcase%2Bof%2Bthe%2Bonline%2Bencyclopedia%2BWikipedia%22  +
Has author Denise Anthony + , Sean W. Smith + , Timothy Williamson +
Has domain Information systems + , Psychology +
Has topic Antecedents of quality + , Contributor motivation + , Quality improvement processes +
Issue 3  +
Month August  +
Pages 283-306  +
Peer reviewed Yes  +
Publication type Journal article  +
Published in Rationality and Society +
Research design Mathematical modeling  + , Statistical analysis  +
Research questions In this paper we examine how contributor motivations affect the type of contributions made to the open source online encyclopedia Wikipedia.
Revid 10,927  +
Theories Yet sociologists theorize that a critical mass of heterogeneous contributors is necessary to produce public goods (Heckathorn 1992; Marwell and Oliver 1993)
Theory type Analysis  +
Title Reputation and reliability in collective goods: the case of the online encyclopedia Wikipedia
Unit of analysis Edit  + , User  +
Url http://rss.sagepub.com/content/21/3/283.short  +
Volume 21  +
Wikipedia coverage Main topic  +
Wikipedia data extraction Live Wikipedia  +
Wikipedia language Dutch  + , French  +
Wikipedia page type Article  + , History  +
Year 2009  +
Creation dateThis property is a special property in this wiki. 15 March 2012 20:30:04  +
Categories Antecedents of quality  + , Contributor motivation  + , Quality improvement processes  + , Information systems  + , Psychology  + , Publications with missing comments  + , Publications  +
Modification dateThis property is a special property in this wiki. 30 January 2014 20:30:54  +
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