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From Encyclopædia Britannica to Wikipedia: generational differences in the perceived credibility of online encyclopedia information
Abstract This study examined the perceived credibilThis study examined the perceived credibility of user-generated (i.e. Wikipedia) versus more expertly provided online encyclopedic information (i.e. Citizendium, and the online version of the Encyclopædia Britannica) across generations. Two large-scale surveys with embedded quasi-experiments were conducted: among 11–18-year-olds living at home and among adults 18 years and older. Results showed that although use of Wikipedia is common, many people (particularly adults) do not truly comprehend how Wikipedia operates in terms of information provision, and that while people trust Wikipedia as an information source, they express doubt about the appropriateness of doing so. A companion quasi-experiment found that both children and adults assess information to be more credible when it originates or appears to originate from Encyclopædia Britannica. In addition, children rated information from Wikipedia to be less believable when they viewed it on Wikipedia's site than when that same information appeared on either Citizendium's site or on Encyclopædia Britannica's site. Indeed, content originating from Wikipedia was perceived by children as least credible when it was shown on a Wikipedia page, yet the most credible when it was shown on the page of Encyclopædia Britannica. The practical and theoretical implications of these results are discussed.plications of these results are discussed.
Added by wikilit team Yes  +
Collected data time dimension Cross-sectional  +
Conclusion Despite the promise of social media in genDespite the promise of social media in general and Wikipedia, in particular,to harness the ‘wisdom of the crowd,’ results from this study suggest that users are not ready to fully relinquish traditional models of information provision. Results indicate that adults’ perceptions of credibility are strongly anchored in the idea of expert-generated (or vetted) content, as shown by their apparent singular focus on the method of information provision. Young people’s credibility perceptions were also driven by similar processes, as they too preferred infor- mation from traditional experts and expert-vetted sources. At the same time, however, younger users also found the user-generated content to be superior, but only when there were unaware that it had been user-generated. This suggests that a slow and subtle shift may be occurring in how people approach expert- versus user-generated content. It also leaves the question of how future generations who will likely be less steeped in traditional models of information provision, or less aware of distinctions between provision models, will perceive and accept information that appears to be increasingly pro- vided by the very people who consume it.- vided by the very people who consume it.
Data source Survey responses  +
Doi 10.1080/1369118X.2010.542823 +
Google scholar url http://scholar.google.com/scholar?ie=UTF-8&q=%22From%2BEncyclop%C3%A6dia%2BBritannica%2Bto%2BWikipedia%3A%2Bgenerational%2Bdifferences%2Bin%2Bthe%2Bperceived%2Bcredibility%2Bof%2Bonline%2Bencyclopedia%2Binformation%22  +
Has author Andrew J. Flanagin + , Miriam J. Metzger +
Has domain Information science +
Has topic Reader perceptions of credibility +
Issue 3  +
Pages 355-374  +
Peer reviewed Yes  +
Publication type Journal article  +
Published in Information, Communication & Society +
Research design Statistical analysis  +
Research questions This study examined the perceived credibility of user-generated (i.e. Wikipedia) versus more expertly provided online encyclopedic information (i.e. Citizendium, and the online version of the Encyclopædia Britannica) across generations.
Revid 10,781  +
Theory type Analysis  + , Explanation  +
Title From Encyclopædia Britannica to Wikipedia: generational differences in the perceived credibility of online encyclopedia information
Unit of analysis Website  +
Url http://www.tandfonline.com/doi/pdf/10.1080/1369118X.2010.542823  +
Volume 14  +
Wikipedia coverage Case  +
Wikipedia data extraction N/A  +
Wikipedia language Not specified  +
Wikipedia page type N/A  +
Year 2011  +
Creation dateThis property is a special property in this wiki. 1 August 2013 17:43:36  +
Categories Reader perceptions of credibility  + , Information science  + , Publications with missing theories  + , Publications with missing comments  + , Publications  +
Modification dateThis property is a special property in this wiki. 30 January 2014 20:27:48  +
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