Browse wiki

Jump to: navigation, search
Beyond vandalism: Wikipedia trolls
Abstract Research on trolls is scarce, but their acResearch on trolls is scarce, but their activities challenge online communities; one of the main challenges of the Wikipedia community is to fight against vandalism and trolls. This study identifies Wikipedia trolls behaviours and motivations, and compares and contrasts hackers with trolls; it extends our knowledge about this type of vandalism and concludes that Wikipedia trolls are one type of hacker. This study reports that boredom, attention seeking, and revenge motivate trolls; they regard Wikipedia as an entertainment venue, and find pleasure from causing damage to the community and other people. Findings also suggest that trolls behaviours are characterized as repetitive, intentional, and harmful actions that are undertaken in isolation and under hidden virtual identities, involving violations of Wikipedia policies, and consisting of destructive participation in the community.estructive participation in the community.
Added by wikilit team Added on initial load  +
Collected data time dimension Cross-sectional  +
Comments Wikipedia trolls are one type of hacker anWikipedia trolls are one type of hacker and that their behaviours and motivations resemble those of hackers. Future research on Wikipedia may focus attention on the trolls’ perspective, rather than the point of view of the sysops. Research into the activities of trolls on Wikipedias in other languages or various wiki-projects may elucidate the interactions between Wikipedians and trolls in different communities and examine how different settings may affect trolls’ behaviours. Interviews and Wikipedia articles Data collection involved: 1) email interviews with eight sysops; 2) online ethnographic observation of Wikipedians and trolls on various Wikipedia pages (talk pages of articles, users pages and the other community’s talk pages); and 3) interpretive content analysis of Wikipedia pages (user pages of trolls and sysops; Wikipedia policy pages about trolls and vandals; and community discussion pages about trolls and vandals) and their respective talk pages, archives and history pages.ve talk pages, archives and history pages.
Conclusion Despite the fact that Wikipedia sysops perDespite the fact that Wikipedia sysops perceive major differences between hackers and trolls, partially because trolls do not appear to act on any ideologies, our study concludes that Wikipedia trolls are one type of hacker and that their behaviours and motivations resemble those of hackers. This paper extends and supports prior research on the behaviours of internet trolls [5] and rough users [26], and argues that Wikipedia trolls’ motivations resemble those of online hackers [22, 24, 30]. The first step for security policy formulation and implementation for an online and a virtual environment is to understand motivations and behaviours of various types of vandals, hackers and trolls. Future research on Wikipedia may focus attention on the trolls’ perspective, rather than the point of view of the sysops. Research into the activities of trolls on Wikipedias in other languages or various wiki-projects may elucidate the interactions between Wikipedians and trolls in different communities and examine how different settings may affect trolls’ behaviours.nt settings may affect trolls’ behaviours.
Data source Interview responses  + , Wikipedia pages  +
Doi 10.1177/0165551510365390 +
Google scholar url http://scholar.google.com/scholar?ie=UTF-8&q=%22Beyond%2Bvandalism%3A%2BWikipedia%2Btrolls%22  +
Has author Pnina Shachaf + , Noriko Hara +
Has domain Information systems +
Has topic Contributor motivation + , Vandalism +
Issue 3  +
Pages 357-370  +
Peer reviewed Yes  +
Publication type Journal article  +
Published in Journal of Information Science +
Research design Case study  +
Research questions This study identifies Wikipedia trolls’ beThis study identifies Wikipedia trolls’ behaviours and motivations, and compares and contrasts hackers with trolls; it extends our knowledge about this type of vandalism and concludes that Wikipedia trolls are one type of hacker. Specifically the study addresses the following three research questions: 1. What are the behaviours of Wikipedia trolls? 2. What are the trolls’ ideologies and motivations?1 3. How do trolls differ from hackers? (Q3a – Do Wikipedia trolls represent one (distinct) type of hacker?; and Q3b – Are there any trolls with ideologies (hacktivists)?)any trolls with ideologies (hacktivists)?)
Revid 10,684  +
Theories There is a reference to one theory in the There is a reference to one theory in the literature: Prior research about hackers’ motivations used, for example, the Flow Theory, which explicates intrinsic motivations with clear goals and adequate levels of challenge, to elucidate hackers’ motivations [e.g. 22–25]. Rennie and Shore [23] contended that Flow Theory could explain the transformation of a lower level hacking activity to a higher level, while empirical data in Voiskounsky and Smyslova’s [25] study shows that Flow Theory does not apply to mediocre hackers.Theory does not apply to mediocre hackers.
Theory type Analysis  +
Title Beyond vandalism: Wikipedia trolls
Unit of analysis User  +
Url http://dx.doi.org/10.1177/0165551510365390  +
Volume 36  +
Wikipedia coverage Main topic  +
Wikipedia data extraction Live Wikipedia  +
Wikipedia language Hebrew  +
Wikipedia page type Article:talk  + , User  + , History  + , Policy  + , Other  +
Year 2010  +
Creation dateThis property is a special property in this wiki. 15 March 2012 20:24:26  +
Categories Contributor motivation  + , Vandalism  + , Information systems  + , Publications  +
Modification dateThis property is a special property in this wiki. 30 January 2014 20:21:11  +
hide properties that link here 
  No properties link to this page.
 

 

Enter the name of the page to start browsing from.