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A multimethod study of information quality in wiki collaboration
Abstract In this article, the author presents the rIn this article, the author presents the results of a two-phase, multimethod study of wiki-based collaboration in an attempt to better understand how peer-produced collaboration is done well in wiki environments. Phase 1 involves an in-depth case study of the collaborative processes surrounding the development of the Wikipedia article on the 2007 Virginia Tech massacre. The rich data collected are used to develop an initial set of testable hypotheses of factors that enhance the quality of peer-produced information in wiki environments. Phase 2 tests these theories through a quantitative analysis of the collaborative features associated with 188 similar articles that Wikipedia considered for recognition as their best (i.e., the top 0.1%). Four collaborative features are examined for their effects on quality: volume of contributor activity, type of contributor activity, number of anonymous contributors, and top contributor experience. Volume of contributor activity is the only feature that is unsupported, a particularly interesting result because previous literature connects that factor most clearly to success in wiki-based collaboration. Implications are discussed.collaboration. Implications are discussed.
Added by wikilit team Yes  +
Collected data time dimension Cross-sectional  +
Data source Interview responses  + , Wikipedia pages  +
Doi 10.1145/1929916.1929920 +
Google scholar url http://scholar.google.com/scholar?ie=UTF-8&q=%22A%2Bmultimethod%2Bstudy%2Bof%2Binformation%2Bquality%2Bin%2Bwiki%2Bcollaboration%22  +
Has author Gerald C. Kane +
Has domain Information systems +
Has topic Antecedents of quality + , Featured articles + , Quality improvement processes + , Computational estimation of trustworthiness +
Issue 1  +
Month March  +
Pages 4  +
Peer reviewed Yes  +
Publication type Journal article  +
Published in ACM Transactions on Management Information Systems +
Publisher ACM +
Research design Statistical analysis  +
Research questions Will the total number of contributors invoWill the total number of contributors involve in article development be positively related to the quality of peer-produced information? Will the average number of contributions per contributor be positively related to the quality of peer-produced information? Will the overall level of content shaping be positively related to the quality Will the number of anonymous contributors on an article be negatively related to the quality Will the top contributor's depth of experience be positively related to the quality Will the top contributors s breadth of experience be negatively related to the quality of peer-produced informationo the quality of peer-produced information
Revid 10,636  +
Theory type Explanation  +
Title A multimethod study of information quality in wiki collaboration
Unit of analysis Article  +
Url http://dl.dropbox.com/u/4764366/Kane%202011.pdf  +
Volume 2  +
Wikipedia coverage Main topic  +
Wikipedia data extraction Live Wikipedia  +
Wikipedia language English  +
Wikipedia page type Article  + , Article:talk  + , User  + , History  +
Year 2011  +
Creation dateThis property is a special property in this wiki. 3 December 2012 19:23:24  +
Categories Antecedents of quality  + , Featured articles  + , Quality improvement processes  + , Computational estimation of trustworthiness  + , Information systems  + , Publications with missing theories  + , Publications with missing conclusion  + , Publications with missing comments  + , Publications  +
Modification dateThis property is a special property in this wiki. 30 January 2014 20:19:40  +
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