RUOK? Blogging communication technologies during crises

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RUOK? Blogging communication technologies during crises
Authors: Mike Thelwall, David Stuart [edit item]
Citation: Journal of Computer-Mediated Communication 12 : 523-548. 2007.
Publication type: Journal article
Peer-reviewed: Yes
Database(s):
DOI: 10.1111/j.1083-6101.2007.00336.x.
Google Scholar cites: Citations
Link(s): Paper link
Added by Wikilit team: Added on initial load
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RUOK? Blogging communication technologies during crises is a publication by Mike Thelwall, David Stuart.


[edit] Abstract

This article compares communication technologies within and across crises, using evidence from contemporary postings in 68,022 blogs and news feeds and using a semi-automatic method to detect words that increase in usage during a crisis. Three case studies from 2005 are used: the July 7 London attacks, the New Orleans hurricane, and the {Pakistan-Kashmir} earthquake. The results highlight the information provision importance for bloggers of Web 2.0 resources such as Wikinews, the Wikipedia, and the Flickr picture sharing site, although these still play a minor role in comparison to the mass media. Some personal communication methods were also mentioned significantly, including {SMS} and cellphones, but the newest technologies of those mentioned were all Web 2.0. The importance of electronic communication for bloggers was found to depend on the nature of the crisis: For example, despite the heavy {Pakistan-Kashmir} earthquake death toll, there was relatively little interest in related communication issues from English language bloggers and news sources.

[edit] Research questions

"This article compares communication technologies within and across crises, using evidence from contemporary postings in 68,022 blogs and news feeds and using a semi-automatic method to detect words that increase in usage during a crisis. In this article we use a combination of blogs and news sources to investigate communication during crises. The first general research question is: RQ1: Which communication technologies are important during a crisis and do these differ across crises? We are particularly interested in the emergence of technologies during a crisis, and hence the second research question is: RQ2: Are there new communications technologies that emerge as important for the public in crisis communication, and if so, what type of communication need do they fulfill? Finally, because we are interested in analyzing blogs rather than any other source of information, we ask the methodological question: RQ3: Do crises precipitate discussions or mentions of new technologies in blogspace?"

Research details

Topics: News source [edit item]
Domains: Communications [edit item]
Theory type: Analysis [edit item]
Wikipedia coverage: Other [edit item]
Theories: "Undetermined" [edit item]
Research design: Content analysis [edit item]
Data source: Websites [edit item]
Collected data time dimension: Longitudinal [edit item]
Unit of analysis: Website [edit item]
Wikipedia data extraction: N/A [edit item]
Wikipedia page type: N/A [edit item]
Wikipedia language: N/A [edit item]

[edit] Conclusion

"The results highlight the information provision importance for bloggers of Web 2.0 resources such as Wikinews, the Wikipedia, and the Flickr picture sharing site, although these still play a minor role in comparison to the mass media. Some personal communication methods were also mentioned significantly, including SMS and cellphones, but the newest technologies of those mentioned were all Web 2.0. The importance of electronic communication for bloggers was found to depend on the nature of the crisis: For example, despite the heavy Pakistan-Kashmir earthquake death toll, there was relatively little interest in related communication issues from English language bloggers and news sources."

[edit] Comments

""The results highlight the information provision importance for bloggers of Web 2.0 resources such as Wikinews, the Wikipedia, and the Flickr picture sharing site, although these still play a minor role in comparison to the mass media." p.523"


Further notes[edit]

Facts about "RUOK? Blogging communication technologies during crises"RDF feed
AbstractThis article compares communication technoThis article compares communication technologies within and across crises, using evidence from contemporary postings in 68,022 blogs and news feeds and using a semi-automatic method to detect words that increase in usage during a crisis. Three case studies from 2005 are used: the July 7 London attacks, the New Orleans hurricane, and the {Pakistan-Kashmir} earthquake. The results highlight the information provision importance for bloggers of Web 2.0 resources such as Wikinews, the Wikipedia, and the Flickr picture sharing site, although these still play a minor role in comparison to the mass media. Some personal communication methods were also mentioned significantly, including {SMS} and cellphones, but the newest technologies of those mentioned were all Web 2.0. The importance of electronic communication for bloggers was found to depend on the nature of the crisis: For example, despite the heavy {Pakistan-Kashmir} earthquake death toll, there was relatively little interest in related communication issues from English language bloggers and news sources.nglish language bloggers and news sources.
Added by wikilit teamAdded on initial load +
Collected data time dimensionLongitudinal +
Comments"The results highlight the information provision importance for bloggers of Web 2.0 resources such as Wikinews, the Wikipedia, and the Flickr picture sharing site, although these still play a minor role in comparison to the mass media." p.523
ConclusionThe results highlight the information provThe results highlight the information provision importance for bloggers of Web 2.0 resources such as Wikinews, the Wikipedia, and the Flickr picture sharing site, although these still play a minor role in comparison to the mass media. Some personal communication methods were also mentioned significantly, including SMS and cellphones, but the newest technologies of those mentioned were all Web 2.0. The importance of electronic communication for bloggers was found to depend on the nature of the crisis: For example, despite the heavy Pakistan-Kashmir earthquake death toll, there was relatively little interest in related communication issues from English language bloggers and news sources.nglish language bloggers and news sources.
Data sourceWebsites +
Doi10.1111/j.1083-6101.2007.00336.x +
Google scholar urlhttp://scholar.google.com/scholar?ie=UTF-8&q=%22RUOK%3F%2BBlogging%2Bcommunication%2Btechnologies%2Bduring%2Bcrises%22 +
Has authorMike Thelwall + and David Stuart +
Has domainCommunications +
Has topicNews source +
Pages523-548 +
Peer reviewedYes +
Publication typeJournal article +
Published inJournal of Computer-Mediated Communication +
Research designContent analysis +
Research questionsThis article compares communication technoThis article compares communication technologies within and across crises, using evidence from contemporary postings in 68,022 blogs and news feeds and using a semi-automatic method to detect words that increase in usage during a crisis.

In this article we use a combination of blogs and news sources to investigate communication during crises. The first general research question is: RQ1: Which communication technologies are important during a crisis and do these differ across crises? We are particularly interested in the emergence of technologies during a crisis, and hence the second research question is: RQ2: Are there new communications technologies that emerge as important for the public in crisis communication, and if so, what type of communication need do they fulfill? Finally, because we are interested in analyzing blogs rather than any other source of information, we ask the methodological question:

RQ3: Do crises precipitate discussions or mentions of new technologies in blogspace?
mentions of new technologies in blogspace?
Revid10,918 +
TheoriesUndetermined
Theory typeAnalysis +
TitleRUOK? Blogging communication technologies during crises
Unit of analysisWebsite +
Urlhttp://onlinelibrary.wiley.com/doi/10.1111/j.1083-6101.2007.00336.x/full +
Volume12 +
Wikipedia coverageOther +
Wikipedia data extractionN/A +
Wikipedia languageN/A +
Wikipedia page typeN/A +
Year2007 +