Lifting the veil: improving accountability and social transparency in Wikipedia with wikidashboard

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Lifting the veil: improving accountability and social transparency in Wikipedia with wikidashboard
Authors: Bongwon Suh, Ed H. Chi, Aniket Kittur, Bryan A. Pendleton [edit item]
Citation: Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems  : 1037-1040. 2008 April 5-10. Florence, Italy. Association for Computing Machinery.
Publication type: Conference paper
Peer-reviewed: Yes
Database(s):
DOI: 10.1145/1357054.1357214.
Google Scholar cites: Citations
Link(s): Paper link
Added by Wikilit team: Added on initial load
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Lifting the veil: improving accountability and social transparency in Wikipedia with wikidashboard is a publication by Bongwon Suh, Ed H. Chi, Aniket Kittur, Bryan A. Pendleton.


[edit] Abstract

Wikis are collaborative systems in which virtually anyone can edit anything. Although wikis have become highly popular in many domains, their mutable nature often leads them to be distrusted as a reliable source of information. Here we describe a social dynamic analysis tool called WikiDashboard which aims to improve social transparency and accountability on Wikipedia articles. Early reactions from users suggest that the increased transparency afforded by the tool can improve the interpretation, communication, and trustworthiness of Wikipedia articles.

[edit] Research questions

"Here we describe a social dynamic analysis tool called WikiDashboard which aims to improve social transparency and accountability on Wikipedia articles."

Research details

Topics: Collaboration software [edit item]
Domains: Computer science [edit item]
Theory type: Design and action [edit item]
Wikipedia coverage: Case [edit item]
Theories: "Theories of social translucence [3] state that three building blocks are necessary for effective communication and collaboration: making socially significant information visible and salient; supporting awareness of the rules and constraints governing the system; and supporting accountability for actions." [edit item]
Research design: Experiment [edit item]
Data source: Experiment responses, Wikipedia pages [edit item]
Collected data time dimension: Cross-sectional [edit item]
Unit of analysis: User [edit item]
Wikipedia data extraction: Live Wikipedia [edit item]
Wikipedia page type: Article, User, History [edit item]
Wikipedia language: English [edit item]

[edit] Conclusion

"Even though WikiDashboard has only been available to the public for a week, we have had already 2,388 visits and 12,157 page views. Thus, we have already been able to capture a number of insightful feedbacks from various users: “WikiDashboard appears to be a valuable tool that can provide some good insights into individual edit patterns and edit conflicts on specific articles. As a means of learning about the tool I have found it useful to use it on articles that I have an intimate understanding of development in order to get a feel of how it can be used and interpreted.” 1

“This is a revolutionary tool for us wiki-watchers.” 1 “This is very useful for getting a quick glance of the user's editing interests over time. … I actually think a tool like WikiDashboard presents significantly more utility, and is the beginning of an interesting trend of repurposing metadata to create a trust heuristic.” 2 “WikiDashboard (is) a quick way to find the most active editors of an article. On (Hillary) Clinton's article, (user) Tvoz ranked third highest. On (Fred) Thompson's, (user) Ferrylodge was unmatched.” [10]"

[edit] Comments

""Early reactions from users suggest that the increased transparency afforded by the tool can improve the interpretation, communication, and trustworthiness of Wikipedia articles" p. 1037"


Further notes[edit]

Facts about "Lifting the veil: improving accountability and social transparency in Wikipedia with wikidashboard"RDF feed
AbstractWikis are collaborative systems in which vWikis are collaborative systems in which virtually anyone can edit anything. Although wikis have become highly popular in many domains, their mutable nature often leads them to be distrusted as a reliable source of information. Here we describe a social dynamic analysis tool called WikiDashboard which aims to improve social transparency and accountability on Wikipedia articles. Early reactions from users suggest that the increased transparency afforded by the tool can improve the interpretation, communication, and trustworthiness of Wikipedia articles.and trustworthiness of Wikipedia articles.
Added by wikilit teamAdded on initial load +
Collected data time dimensionCross-sectional +
Comments"Early reactions from users suggest that the increased transparency afforded by the tool can improve the interpretation, communication, and trustworthiness of Wikipedia articles" p. 1037
ConclusionEven though WikiDashboard has only been avEven though WikiDashboard has only been available to the

public for a week, we have had already 2,388 visits and 12,157 page views. Thus, we have already been able to capture a number of insightful feedbacks from various users: “WikiDashboard appears to be a valuable tool that can provide some good insights into individual edit patterns and edit conflicts on specific articles. As a means of learning about the tool I have found it useful to use it on articles that I have an intimate understanding of development in order to get a feel of how it can be used and interpreted.” 1

“This is a revolutionary tool for us wiki-watchers.” 1 “This is very useful for getting a quick glance of the user's editing interests over time. … I actually think a tool like WikiDashboard presents significantly more utility, and is the beginning of an interesting trend of repurposing metadata to create a trust heuristic.” 2 “WikiDashboard (is) a quick way to find the most active editors of an article. On (Hillary) Clinton's article, (user) Tvoz ranked third highest. On (Fred) Thompson's, (user) Ferrylodge was unmatched.” [10]s, (user)

Ferrylodge was unmatched.” [10]
Conference locationFlorence, Italy +
Data sourceExperiment responses + and Wikipedia pages +
Dates5-10 +
Doi10.1145/1357054.1357214 +
Google scholar urlhttp://scholar.google.com/scholar?ie=UTF-8&q=%22Lifting%2Bthe%2Bveil%3A%2Bimproving%2Baccountability%2Band%2Bsocial%2Btransparency%2Bin%2BWikipedia%2Bwith%2Bwikidashboard%22 +
Has authorBongwon Suh +, Ed H. Chi +, Aniket Kittur + and Bryan A. Pendleton +
Has domainComputer science +
Has topicCollaboration software +
MonthApril +
Pages1037-1040 +
Peer reviewedYes +
Publication typeConference paper +
Published inProceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems +
PublisherAssociation for Computing Machinery +
Research designExperiment +
Research questionsHere we describe a social dynamic analysis tool called WikiDashboard which aims to improve social transparency and accountability on Wikipedia articles.
Revid10,858 +
TheoriesTheories of social translucence [3] state Theories of social translucence [3] state that three building blocks are necessary for effective communication and collaboration: making socially significant information visible and salient; supporting awareness of the rules and constraints governing the system; and supporting accountability for actions.and supporting accountability for actions.
Theory typeDesign and action +
TitleLifting the veil: improving accountability and social transparency in Wikipedia with wikidashboard
Unit of analysisUser +
Urlhttp://dl.acm.org/citation.cfm?id=1357214 +
Wikipedia coverageCase +
Wikipedia data extractionLive Wikipedia +
Wikipedia languageEnglish +
Wikipedia page typeArticle +, User + and History +
Year2008 +