Generating quality open content: a functional group perspective based on the time, interaction, and performance theory

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Generating quality open content: a functional group perspective based on the time, interaction, and performance theory
Authors: Kevin Carillo, Chitu Okoli [edit item]
Citation: Information & Management 48 (6): 208-219. 2011 August.
Publication type: Journal article
Peer-reviewed: Yes
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Google Scholar cites: Citations
Link(s): Paper link
Added by Wikilit team: Added on initial load
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Generating quality open content: a functional group perspective based on the time, interaction, and performance theory is a publication by Kevin Carillo, Chitu Okoli.


[edit] Abstract

We applied the input-process-output approach and time, interaction, and performance theory to examine the input factors (organisational, group-related, and individual) and process factors (group production, group well-being, and member support) that yield group effectiveness, measured as high-quality articles in Wikipedia. The results provided evidence of the positive effects of: group size and shared experience on both group process variables and group effectiveness; group heterogeneity on group production; organisational support and member activeness on group well-being; member activeness on member support; and organisational support and member activeness on group effectiveness.

[edit] Research questions

"Our research focused on answering two research questions: 1. What are the group input factors that contribute to high-quality products in open content practice? 2. What are the group process factors that lead to high-quality products in open content practice?"

Research details

Topics: Antecedents of quality, Featured articles, Quality improvement processes [edit item]
Domains: Information systems [edit item]
Theory type: Explanation [edit item]
Wikipedia coverage: Main topic [edit item]
Theories: "We focused on group input and group process factors in OC communities by using two theoretical foundations: the Input-Process-Output approach and the Time, Interaction, and Performance theory." [edit item]
Research design: Statistical analysis [edit item]
Data source: Wikipedia pages [edit item]
Collected data time dimension: Longitudinal [edit item]
Unit of analysis: Article [edit item]
Wikipedia data extraction: Dump [edit item]
Wikipedia page type: Article, Article:talk, User, User:talk [edit item]
Wikipedia language: English [edit item]

[edit] Conclusion

"We have empirically confirmed the importance of group size in providing effective open content group material. More important, new light has been shed on the role of shared experience. Member activeness was also found to be a good explanatory factor of open content group behaviour. Other measures of group performance could have been used in this research project. Even though effectiveness through article featured status was the most appropriate and accurate measure, efficiency measures may also provide insightful and complementary results. For example, a suggested efficiency measure in the context of Wikipedia may be the amount of time before reaching featured status nomination. Overall, our research project attempted to provide general results about both group behaviour and outcomes of open content groups. The influence of member characteristics on group processes and effectiveness was confirmed, highlighting the influence of member activeness on group well-being, member support, and group effectiveness. Our study has shed further light on how open content projects create quality products. A significant contribution has been brought to both MIS research and group research by providing group insights from social psychology in investigating the factors that lead to high quality information-based products. The advent of the Internet challenges the time and geographical constraints of group collaboration by enabling new practices that rely on novel streams of thoughts. Open content is a nascent phenomenon that has started delivering on some of its promises."

[edit] Comments


Further notes[edit]

Facts about "Generating quality open content: a functional group perspective based on the time, interaction, and performance theory"RDF feed
AbstractWe applied the input-process-output approaWe applied the input-process-output approach and time, interaction, and performance theory to examine the input factors (organisational, group-related, and individual) and process factors (group production, group well-being, and member support) that yield group effectiveness, measured as high-quality articles in Wikipedia. The results provided evidence of the positive effects of: group size and shared experience on both group process variables and group effectiveness; group heterogeneity on group production; organisational support and member activeness on group well-being; member activeness on member support; and organisational support and member activeness on group effectiveness. member activeness on group effectiveness.
Added by wikilit teamAdded on initial load +
Collected data time dimensionLongitudinal +
ConclusionWe have empirically confirmed the importanWe have empirically confirmed the importance of group size in providing effective open content group material. More important, new light has been shed on the role of shared experience. Member activeness was also found to be a good explanatory factor of open content group behaviour. Other measures of group performance could have been used in this research project. Even though effectiveness through article featured status was the most appropriate and accurate measure, efficiency measures may also provide insightful and complementary results. For example, a suggested efficiency measure in the context of Wikipedia may be the amount of time before reaching featured status nomination. Overall, our research project attempted to provide general results about both group behaviour and outcomes of open content groups. The influence of member characteristics on group processes and effectiveness was confirmed, highlighting the influence of member activeness on group well-being, member support, and group effectiveness. Our study has shed further light on how open content projects create quality products. A significant contribution has been brought to both MIS research and group research by providing group insights from social psychology in investigating the factors that lead to high quality information-based products. The advent of the Internet challenges the time and geographical constraints of group collaboration by enabling new practices that rely on novel streams of thoughts. Open content is a nascent phenomenon that has started delivering on some of its promises.tarted delivering on some of its promises.
Data sourceWikipedia pages +
Google scholar urlhttp://scholar.google.com/scholar?ie=UTF-8&q=%22Generating%2Bquality%2Bopen%2Bcontent%3A%2Ba%2Bfunctional%2Bgroup%2Bperspective%2Bbased%2Bon%2Bthe%2Btime%2C%2Binteraction%2C%2Band%2Bperformance%2Btheory%22 +
Has authorKevin Carillo + and Chitu Okoli +
Has domainInformation systems +
Has topicAntecedents of quality +, Featured articles + and Quality improvement processes +
Issue6 +
MonthAugust +
Pages208-219 +
Peer reviewedYes +
Publication typeJournal article +
Published inInformation & Management +
Research designStatistical analysis +
Research questionsOur research focused on answering two reseOur research focused on answering two research questions:

1. What are the group input factors that contribute to high-quality products in open content practice?

2. What are the group process factors that lead to high-quality products in open content practice?
quality products in open content practice?
Revid10,788 +
TheoriesWe focused on group input and group process factors in OC communities by using two theoretical foundations: the Input-Process-Output approach and the Time, Interaction, and Performance theory.
Theory typeExplanation +
TitleGenerating quality open content: a functional group perspective based on the time, interaction, and performance theory
Unit of analysisArticle +
Urlhttp://www.sciencedirect.com/science/article/pii/S0378720611000425 +
Volume48 +
Wikipedia coverageMain topic +
Wikipedia data extractionDump +
Wikipedia languageEnglish +
Wikipedia page typeArticle +, Article:talk +, User + and User:talk +
Year2011 +