|Wikipedia founder Jimmy Wales on making the most of company wikis|
|Citation:||Harvard Business Review 86 (4): . 2008 April.|
|Publication type:||Journal article|
|Google Scholar cites:||Citations|
|Added by Wikilit team:||Added on initial load|
|Article:||Google Scholar BASE PubMed|
|Other scholarly wikis:||AcaWiki Brede Wiki WikiPapers|
|Web search:||Bing Google Yahoo! — Google PDF|
Wikis harness the wisdom of crowds, serving as virtual commons where participants can wrestle over ideas and information until something approaching consensus—or the truth—emerges. The online encyclopedia Wikipedia is certainly the best known wiki, but it is hardly alone. Thousands of organizations, from Microsoft to the FBI, use wikis to aggregate the knowledge of their far-flung employees, creating a place for them to electronically converge and collaborate on everything from planning meetings and documenting best practices to brainstorming about new products and processes. Wikipedia’s founder, Jimmy Wales, discusses what makes wikis work and how companies should—and shouldn’t—use them.
"what makes wikis work and how companies should—and shouldn’t—use them."
|Theory type:||Explanation, Prediction|
|Wikipedia coverage:||Sample data|
|Collected data time dimension:||N/A|
|Unit of analysis:||Website|
|Wikipedia data extraction:||N/A|
|Wikipedia page type:||N/A|
|Wikipedia language:||Not specified|
"If employees are indicating that wikis are useful, that’s an opportunity for management to embrace their use and provide support.
If you have a hierarchical culture, that can limit the effectiveness of wikis. Your managerial climate may need to change in order for your organization to take full advantage of the technology. If everyone’s afraid to modify a page on a wiki that was written or edited by senior management, what’s the point? Corporate wikis work best when management encourages everyone in the company to put forward ideas in good faith."
"Unit of analysis: Website, organization Research design: Interview"
Not PR, this is just an interview with Jimmy Wales