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Studying cooperation and conflict between authors with history flow visualizations
Abstract The Internet has fostered an unconventionaThe Internet has fostered an unconventional and powerful style of collaboration: "wiki" web sites, where every visitor has the power to become an editor. In this paper we investigate the dynamics of Wikipedia, a prominent, thriving wiki. We make three contributions. First, we introduce a new exploratory data analysis tool, the history flow visualization, which is effective in revealing patterns within the wiki context and which we believe will be useful in other collaborative situations as well. Second, we discuss several collaboration patterns highlighted by this visualization tool and corroborate them with statistical analysis. Third, we discuss the implications of these patterns for the design and governance of online collaborative social spaces. We focus on the relevance of authorship, the value of community surveillance in ameliorating antisocial behavior, and how authors with competing perspectives negotiate their differences. perspectives negotiate their differences.
Added by wikilit team Added on initial load  +
Collected data time dimension Longitudinal  +
Comments Three types of collaboration is verified including vandalism and repair, negotiation, and authorship.
Conclusion what design decisions allow Wikipedia to what design decisions allow Wikipedia to create the social structures that make it a successful system? A full answer to this question is beyond the scope of this paper but is an important line of investigation. Here we propose three hypotheses that may explain Wikipedia’s success, and that may be useful as a starting point for future research. The common thread in these hypotheses is that Wikipedia encourages community introspection: that is, it is strongly designed so that members watch each other, talk about each other’s contributions, and directly address the fact that they must reach consensus. First, the watchlists provide a mechanism for community surveillance, and may be responsible for the extremely rapid response to vandalism noted above. Second, the talk pages and other non-content spaces help in removing “meta-level” discussions from the main encyclopedia. Indeed, the May 2003 database snapshot contains more than 11,000 talk pages, a large amount of discussion. Yet it is extremely rare to find discussion about an article embedded in the article itself. Finally, the group consensus that a “neutral point of view” is to be desired provides both common ground and rough guidelines for resolving disputesnd rough guidelines for resolving disputes
Data source Wikipedia pages  +
Doi 10.1145/985692.985765 +
Google scholar url http://scholar.google.com/scholar?ie=UTF-8&q=%22Studying%2Bcooperation%2Band%2Bconflict%2Bbetween%2Bauthors%2Bwith%2Bhistory%2Bflow%2Bvisualizations%22  +
Has author Fernanda B. Viégas + , Martin Wattenberg + , Kushal Dave +
Has domain Computer science +
Has topic Deliberative collaboration + , Participation trends + , Collaboration software +
Pages 575-582  +
Peer reviewed Yes  +
Publication type Conference paper  +
Published in CHI '04 Proceedings of the SIGCHI conference on Human factors in computing systems +
Research design Statistical analysis  +
Research questions In this paper we investigate the dynamics In this paper we investigate the dynamics of Wikipedia, a prominent, thriving wiki. We make three contributions. First, we introduce a new exploratory data analysis tool, the history flow visualization, which is effective in revealing patterns within the wiki context and which we believe will be useful in other collaborative situations as well. Second, we discuss several collaboration patterns highlighted by this visualization tool and corroborate them with statistical analysis. Third, we discuss the implications of these patterns for the design and governance of online collaborative social spaces. We focus on the relevance of authorship, the value of community surveillance in ameliorating antisocial behavior, and how authors with competing perspectives negotiate their differences. perspectives negotiate their differences.
Revid 10,952  +
Theories Undetermined
Theory type Analysis  + , Design and action  +
Title Studying cooperation and conflict between authors with history flow visualizations
Unit of analysis User  +
Url http://dl.acm.org/citation.cfm?id=985765  +
Wikipedia coverage Main topic  +
Wikipedia data extraction Dump  +
Wikipedia language Not specified  +
Wikipedia page type Article  + , History  + , Discussion and Q&A  +
Year 2004  +
Creation dateThis property is a special property in this wiki. 15 March 2012 20:30:17  +
Categories Deliberative collaboration  + , Participation trends  + , Collaboration software  + , Computer science  + , Publications  +
Modification dateThis property is a special property in this wiki. 30 January 2014 20:31:28  +
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