|A multimethod study of information quality in wiki collaboration|
|Authors:||Gerald C. Kane|
|Citation:||ACM Transactions on Management Information Systems 2 (1): 4. 2011 March. ACM.|
|Publication type:||Journal article|
|Google Scholar cites:||Citations|
|Added by Wikilit team:||Yes|
|Article:||Google Scholar BASE PubMed|
|Other scholarly wikis:||AcaWiki Brede Wiki WikiPapers|
|Web search:||Bing Google Yahoo! — Google PDF|
In this article, the author presents the results of a two-phase, multimethod study of wiki-based collaboration in an attempt to better understand how peer-produced collaboration is done well in wiki environments. Phase 1 involves an in-depth case study of the collaborative processes surrounding the development of the Wikipedia article on the 2007 Virginia Tech massacre. The rich data collected are used to develop an initial set of testable hypotheses of factors that enhance the quality of peer-produced information in wiki environments. Phase 2 tests these theories through a quantitative analysis of the collaborative features associated with 188 similar articles that Wikipedia considered for recognition as their best (i.e., the top 0.1%). Four collaborative features are examined for their effects on quality: volume of contributor activity, type of contributor activity, number of anonymous contributors, and top contributor experience. Volume of contributor activity is the only feature that is unsupported, a particularly interesting result because previous literature connects that factor most clearly to success in wiki-based collaboration. Implications are discussed.
"Will the total number of contributors involve in article development be positively related to the quality of peer-produced information?
Will the average number of contributions per contributor be positively related to the quality of peer-produced information?
Will the overall level of content shaping be positively related to the quality
Will the number of anonymous contributors on an article be negatively related to the quality
Will the top contributor's depth of experience be positively related to the quality
Will the top contributors s breadth of experience be negatively related to the quality of peer-produced information"
|Topics:||Antecedents of quality, Featured articles, Quality improvement processes, Computational estimation of trustworthiness|
|Wikipedia coverage:||Main topic|
|Research design:||Statistical analysis|
|Data source:||Interview responses, Wikipedia pages|
|Collected data time dimension:||Cross-sectional|
|Unit of analysis:||Article|
|Wikipedia data extraction:||Live Wikipedia|
|Wikipedia page type:||Article, Article:talk, User, History|